Operations management : improving customer service
Schonberger, Richard J.
Operations management : improving customer service - 4th ed. - Boston Irwin c1991 - 26 p
0256082405 |a 0256098816 (International ed.)
Production management.
TS 155 .S36/
Operations management : improving customer service - 4th ed. - Boston Irwin c1991 - 26 p
0256082405 |a 0256098816 (International ed.)
Production management.
TS 155 .S36/