Service management : operations, strategy, information technology
Bordoloi, Sanjeev... [et al.]
Service management : operations, strategy, information technology - 9th ed. - New York McGraw Hill Education 2019 - 520 p
9781259784637
Service industries--Management.
HD 9980.5 .B67/
Service management : operations, strategy, information technology - 9th ed. - New York McGraw Hill Education 2019 - 520 p
9781259784637
Service industries--Management.
HD 9980.5 .B67/