Hybels, Saundra <br/><br/>
Communicating effectively 

 - 10th ed. 
 - New York  MacGraw-Hill  2012 
 - 442 p 
<br/><br/><label>ISBN: </label>9780073534336 
<br/><br/><label>LC Class. No.: </label>P 95 .H93/