Goetsch, David L. <br/><br/>
Quality management for organizational excellence : introduction to total quality 

 - 7th ed. 
 - Harlow  Pearson   2014 
 - 468 p 
<br/><br/><label>ISBN: </label>97812920222338 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD 62.15 .G64/