000 00460nam a2200181Ia 4500
005 20250423100245.0
008 250422s9999 xx 000 0 und d
020 _a0-06-091580-3
050 _aHE 9860 .S28 C37/
100 _aCarlzon, Jan
245 0 _aMoment of truth : new strategies for today's customer-driven economy
260 _aNew York
260 _bBallinger Pub.
260 _c1989
300 _a135 p
650 _aLiterature
942 _cBK
999 _c32752
_d32752