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| 020 | _a0- 609- 607720 3 | ||
| 050 | _aHF 5415.5 .S493/ | ||
| 100 | _aPatricia B. Seybold | ||
| 245 | 4 | _aThe customer revolution: how to thrive when customers are in control | |
| 260 | _bCrown business | ||
| 260 | _c2001 | ||
| 300 | _a395 p | ||
| 650 | _aManagement | ||
| 942 | _cBK | ||
| 999 |
_c35643 _d35643 |
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