000 00444nam a2200169Ia 4500
005 20250423101221.0
008 250422s9999 xx 000 0 und d
020 _a0- 609- 607720 3
050 _aHF 5415.5 .S493/
100 _aPatricia B. Seybold
245 4 _aThe customer revolution: how to thrive when customers are in control
260 _bCrown business
260 _c2001
300 _a395 p
650 _aManagement
942 _cBK
999 _c35643
_d35643